48 Credit Hours (12 classes) - All classes are 4 Credit Hours

The MSCM features a curricular design explicitly aimed for career applications in the corporate, government and nonprofit sectors. Online delivery enables the department to employ the best scholar-practitioners. Most have earned terminal degrees and many regularly mediate, arbitrate, facilitate, or negotiate complex cases. Many own their own successful conflict management businesses. Some faculty textbooks are used by other universities in this field.

MSCM graduates are firmly grounded in an ethical perspective. Courses blend theory and practice with ethics and best practices. Students learn techniques, processes and strategies for managing organizational conflict and developing internal conflict management programs for companies. Graduates learn to apply skills in a variety of situations through dispute resolution case studies in healthcare, EEO, management, labor, community, education, religion and court connected family and civil mediation.